Privacy Policy

LAUNCHTWO People Pty Ltd
ABN 56 586 515 849


At Launchtwo PEOPLE your privacy is important to us. The following document outlines how Launchtwo PEOPLE manages the personal and sensitive information that we hold about our candidates and clients.

The National Privacy Principles established by the Privacy Act 1988 introduces and regulates among other things the collection, storage, quality, use and disclosure of personal information.

What is personal information?

Personal information is any information or an opinion (whether true or not) about you. It may range from the very sensitive (e.g. medical history or condition) to the everyday (e.g. address and phone number). It would include the opinions of others about your work performance (whether true or not), your work experience and qualifications, aptitude test results and other information obtained by us in connection with your possible work placements. Personal information includes sensitive information.

What is sensitive information?

This is a special category of personal information that can only be disclosed with your consent.

This category relates to:

1. Racial or ethnic origin;
2. Political opinion;
3. Membership of a political association
4. Religious beliefs or affiliations
5. Membership of a professional or trade association
6. Membership of a trade union
7. Sexual preferences or practices
8. Criminal record
9. Health or disability (at any time)
10. Health information about an individual

Collection of Personal Information

Your personal and sensitive information will be collected by Launchtwo PEOPLE when you supply a resume; submit an application form or supply any other information associated with your application for registration with us. It will be recorded during the interview process and may additionally be obtained when:

1. we receive any reference about you;
2. we receive results of inquiries that we might make of your former employers, work colleagues, professional
3. associations or registration body;
4. we receive the results of any competency, medical or psychometric test;
5. we receive performance feedback (whether positive or negative);
6. we receive any complaint from or about you in the workplace;
7. we receive any information about a workplace accident in which you are involved;
8. we receive any information about any insurance investigation, litigation, registration or professional disciplinary matter, criminal matter, inquest or inquiry in which you are involved;
9. you provide us with any additional information about you.

Your information will be used in connection with:

1. your actual or possible work placement;
2. your performance appraisals;
3. our assessment of your ongoing performance and prospects;
4. any test or assessment (including medical tests and assessments) that you might be required to undergo;
5. our identification of your training needs;
6. any workplace rehabilitation;
7. our management of any complaint, investigation or inquiry in which you are involved;
8. any insurance claim or proposal that requires disclosure of your personal or sensitive information.
9. internal management planning sessions;
10. our marketing, strategic, and research activities;
11. testing data for any database development projects.

For example, Launchtwo PEOPLE may email relevant information in relation to assisting candidates with their job search or articles/newsletters which relate to candidate career advancement. If a candidate later decides that they wish to be removed from the circulation database, they can contact the Privacy Officer (details below) and request their removal.

Your personal and sensitive information may be disclosed to:

1. potential and actual employers and clients of Launchtwo PEOPLE referees;
2. other members of the Launchtwo PEOPLE network;
3. our insurers;
4. a professional association or registration body that has a proper interest in the disclosure of your personal and sensitive information;
5. a Workers Compensation body;
6. our contractors and suppliers . e.g. our I.T. contractors and database designers
7. any person with a lawful entitlement to obtain the information.

We may disclose your personal information for the purposes for which it is primarily held or for a related secondary purpose.

Some laws, such as tax laws, recruitment agency laws, migration laws or laws for the protection of certain classes of people such as young people, the elderly or people with a disability might require that we collect and disclose certain types of personal information about you.

If you do not give us the information we seek

1. we may be limited in our ability to locate suitable work for you;
2. we may be limited in our ability to place you in work;
3. we may choose not to proceed with your application for work.


We hold personal information in a combination of secure computer storage facilities and paper based files until it is no longer required for any purpose for which it was collected. At that time we will either permanently de-identify or destroy your personal information. We take steps to protect the personal information we hold from misuse, loss, unauthorised access, modification or disclosure.

Web site issues


Our statistics software does not use cookies but does capture IP addresses. These will tell us the geographical area in which you are located and the identity of your service provider.


Candidate and Job registration forms: these are emailed to us and no data is stored on our server. Our Server Manager does log all email activity and therefore shows that an email has been sent to us, but does not store the contents of the email or details of the sender.

Your Rights As A Candidate

1. That the employment placement service must not charge a job seeker a fee for the purpose of finding the job seeker employment
2. an employment placement service must not engage in misleading or deceptive conduct (such as advertising a position as being available when the agency knows no such position exists or knowingly giving misleading information to a job seeker about the nature of a position); and
3. if a job seeker believes that an employment placement service has acted inappropriately, the job seeker may contact the Department of Fair Trading for information on possible action that may be taken.

You can gain access to your information to correct it if it is wrong

Subject to some exceptions which are set out in the National Privacy Principles (Principle 6 . Access and Correction), you have a right to see and have a copy of personal and sensitive information about you that we hold.
If you are able to establish that personal or sensitive information that we hold about you is not accurate, complete and up-to-date, we will take reasonable steps to correct it so that it is accurate, complete and up-to-date.

If we are unable to agree that personal or sensitive information that we hold about you is accurate, complete and up-to-date, you may ask us to place with the information a statement by you that claims that particular information is not accurate, complete and up-to-date.

If you wish to exercise your rights of access and correction you should contact our PRIVACY CO-ORDINATOR, Jonathan Weinstock, whose details are shown below.

In some cases we may impose a moderate charge for providing access to personal or sensitive information. We will not charge you simply because you lodge a request for access.

How to contact us

If you wish to contact us about your personal or sensitive information you should contact the Melbourne office.
Please read this statement carefully before using our website or registering with Launchtwo People as the submission of your application will be treated as an acknowledgement by you that you have given you voluntarily consent to: personal and sensitive information about yourself being collected, used and disclosed as indicated abov